Customer Reviews

It is so lovely when a customer messages to say a special thank you, so here are a few for you to browse through. You can also now leave reviews on the facebook page and read more there :)


September 2020

"Thank you for the prompt delivery of my jewellery. The earrings are perfect, as is the bracelet which is exactly as pictured and which I will be sending to my 12yr old Granddaughter who has moved to the U.S. I will be back to visit your site again soon."

August 2018
” Hi Mhairi,I wanted to let you know that I received my frame and due to the extra care in packaging, the item made its way safety to Toronto, Canada!

Not only is the product beautiful (I am so happy with my purchase) but I wanted to let you know that your excellent customer service is greatly appreciated. From your super quick reply to e-mail inquiries to the fabulous care you take to ensure the package's safe arrival (fast shipping at a reasonable cost) - your attentiveness is an example that all Vendors should follow. If you keep doing what you are doing - providing a wide range of beautiful products, coupled with superb customer service - your business should provide you with years of success!
I don't have a Facebook account but I wanted to be sure I sent you a sincere review.
Thanks again Mhairi.”

April 2019

"Mhairi, Thank you so very much for the quick response in sending the jewellery.  I am absolutely delighted with it.
Looking forward to visiting your stall at the Pipe Band Championships here in Inverness in June.
Best wishes"

March 2019

"Clip Ons - Earrings arrived safely today. They are beautiful and all of them are very comfortable. Thank you very much"

"Thanks for letting me know the parcel was on its way. Arrived safely today, and everything is beautiful - just as I expected. Thanks again"

"Thank you so much for the jewellery. Lovely packaging. That was a quick delivery. Very pleased with the items and Im sure my daughter's friend will love it"

March 2018

"Thank you so much for the speedy delivery of my latest Girl Paua purchase, I can hardly believe how quickly it arrived. As ever, I am delighted with the quality and workmanship of Girl Paua products. The attention to detail, reliability of service and, of course, the beauty of the items make it a pleasure to deal with your company yet again. Thank you once again"
April 2017
"Frame has just arrived and I love it!  Thank you!
Fish is cute too :) Sure my friend will be thrilled."

December 2016

"Been away all day and just home to find your package - delighted with both pairs earrings - blue ones are a great replacement for old sadly lost ones and the pink ones are GORGEOUS! Thank you so much once again. Have a lovely Christmas when it comes - been away at a local craft centre today and feel I have at least made a start to my preparations!"

October 2016

"Just to say thank you for the prompt completion of my order which arrived on Saturday. The colours are brilliant and I will definitely enjoy wearing the necklace and ear-rings. Best wishes"
"The reduced size bracelet arrived today. I`m told it now fits beautifully - thank you for the considerable trouble you undertook; much appreciated. Your service is superb++. Good wishes"

August 2016
"Hi, just a line to thank you very much for the prompt delivery of the pendant which I ordered from you on Monday - I am delighted with it.
Having toured New Zealand in February and March this year I was really upset when I lost the paua pendant which I bought there but was thrilled to find your website and was able to source an almost identical one so close to home.
Thank you"

"It's arrived today and I love it! Many thanks"

March 2016

"just to let you know my mirror is BEAUTIFUL - thank you very much! Will be keeping in touch"

"My friend is absolutely delighted with the commissioned necklace. It is a perfect fit. Thank you again for all your work and inspiration"

January 2016

"Thank you so much for the lovely necklace which arrived safely on Saturday.  It is beautiful.
I was initially worried it wouldn’t match the earrings I’d bought before Christmas.  But they match perfectly and we are both delighted. Thank you. Best Wishes"

January 2016

"Got the ring, thanks so much, I'm thrilled with it"

December 2015


"I just wanted to say thank you so much for the mirror you beautifully created. It’s lovely and my partner is delighted with it (as am I!). Thanks for putting up with my many questions, and unique request, and also fulfilling my order so promptly. You did a great job and the mirror has already been commented on by a lot of our friends. Lovely job, so thanks again!

Wishing you all the best for the future!"

October 2015

"I've recently bought the floating paua and swarovski crystal necklace at the Chatsworth country fair. I absolutely love wearing the necklace as it sits perfectly, and as it's so light I forget am wearing it. I've had so many complements about how pretty the necklace is and how the crystals catch the light beautifully. Just wanted to say thank you for creating such nice jewellery, I'll definitely be purchasing more in the future"

August 2015

"Really nice to meet you today and I really love my purchases. Hope you had a good day"

July 2015

"Thank you very much for the beautiful frames - I love them! I am recommending you to my friends!"

March 2015

"I really appreciate you taking the time to reply [about your ethically sourced shells] so thank you. I have just received one of your bracelets (hearts and crystals) for my birthday. The reason I mesaged is because I would like to purchase more and now I will be doing that. All the best to you Mhairi as you continue to develop your work"

March 2015

"My order of Girl Paua Jewellery consisting of two necklaces and two bracelets has just arrived and I am very pleased with it. Thank you so much for the speedy and efficient service as well as the beautiful craftmanship of all the items"

December 2014

"I never thought I would ever find someone who knew of that shell, let alone be able to repair it. So I am absolutely delighted with it. Thank you do much. Hope you're busy with Christmas orders. Very best wishes"

November 2014

"Thank you so much for the beautiful jewellery. I am sure that my girls will love these on the 25th. Have a great Christmas and I wish your business the success if deserves"